Shipping policy

Order Processing Time

All orders are processed within 1–3 business days (Monday to Friday, excluding holidays).

Once your order is processed, you will receive a confirmation email with tracking information.

We offer free worldwide shipping.

Processing Time: 1–3 business days
Estimated Delivery Time: 7–15 business days

Delivery times are estimates and may vary due to customs processing, carrier delays, or high-demand periods.

Shipping costs are calculated at checkout and depend on your location.

We may occasionally offer:

The final shipping cost will always be clearly displayed before you complete your purchase.

Once your order has shipped, you will receive a tracking number via email.

Please allow 2–5 business days for tracking updates to appear in the carrier’s system.

International orders may be subject to customs fees, import duties, or taxes depending on your country’s regulations.

These charges are the responsibility of the customer.

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrectly provided addresses.

If you notice a mistake, contact us immediately at:

While we strive to deliver within the estimated timeframe, delays may occur due to:

We appreciate your patience and understanding.

If you have any questions regarding shipping, please contact us:

📧 support @penvoro.shop
⏰ Response time: 24–48 business hours