Shipping policy
Order Processing & Handling Time
Handling Time: All orders are processed within 1–2 business days (Monday to Friday, excluding holidays).
Order Cut-off Time: 05:00 PM
Confirmation: Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Transit Time & Rates
We offer Free Standard Shipping on all orders. The price you see on the product page is the final price you pay for delivery.
| Region | Shipping Cost | Estimated Delivery Time |
|---|---|---|
| United States | FREE | 7–12 Business Days |
Delivery times are estimates and may vary due to customs processing, weather conditions, or carrier delays.
Orders are shipped from our fulfillment partners and warehouses to ensure efficient delivery within the United States.
Tracking Information
Once your order has shipped, you will receive a tracking number via email. Please allow 2–4 business days for tracking updates to appear in the carrier’s system.
Customs, Duties & Taxes
All taxes and duties are included in the product price, so there are no hidden charges at delivery.
Address Accuracy
Please verify your shipping address during checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.
If you notice an error, contact us immediately at support@penvoro.shop.
Delivery Delays
If your package is significantly delayed, please contact us. Delays may occur due to customs inspections, weather, or carrier disruptions.
Contact Information
Email: support@penvoro.shop
Phone: +1 650 550 2245
Physical Address: 8206 Louisiana Blvd NE, Albuquerque, NM 87113, USA
Operating Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-5)